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Free 30 minute finance consultation with pre-vetted law firms (Valued at £250)
The customer was not made aware of potential early repayment charges.
The monthly payment was misrepresented or higher than initially agreed upon.
The customer was not made aware of potential early repayment charges.
The customer was not informed of the total cost of the vehicle after the end of the agreement.
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Personal Contract Plans, or PCPs are usually designed to convince customers that they’re getting a great deal when purchasing a vehicle.
The loan amount is based on the anticipated depreciation of the car.
Mis-sold car PCP finances have occurred to more than 560,000 people who didn't need it.
People like you paid about £300 million more in interest than they should have!
Why? These high rates meant more commissions for dealerships.
Claim to receive up to £10,000 in compensation!
Submit Your Claim
Qualification Approved
Receive Compensation
Our clients' average claim value is in excess of £6000* (this depends on what your interest rate was and how long you were paying for the finance)
Probably the most memorable experience I've ever had. MisSold's team was very knowledgeable about the entire process, answered all of my questions, and the amount I was compensated with was completely unexpected. Thank you so much for all of your assistance.
Kate
Swansea
Everyone was extremely pleasant and enthusiastic about providing excellent service. They guided me through the entire process, which was far less difficult than I had anticipated. Anthony, thank you so much!
Kayleigh
Wigan
Everyone was very friendly and dedicated to providing excellent service. They assisted me at every step of the way, and it was much easier than I had anticipated.
Matt
London
Claim now if you’ve had a car on finance in the past 15 years?
Claim for Current & Past Vehicles
FCA Regulated
Panel of Finance Claim Experts
No Win, No Fee
A team of legal advisers are here to help you!
"At MisSold, we believe that everyone deserves justice and compensation for any financial harm they've suffered. Our dedicated team of experts is here to help our clients navigate the complex world of mis-selling and financial compensation."
Gary Welburn
Claim Specialist
The two most common types of car finance are Hire Purchase (HP) and Personal Contract Purchase (PCP). Both types of vehicle finance typically involve you paying a deposit and then paying off a fixed amount over a set amount of time, and often incur interest on top of what you have borrowed.
Anyone who has taken out a PCP or HP contract in the last ten years can pursue a claim.
We will request information on your behalf from your finance provider and complete a comprehensive review of any agreements you have taken out. If we find evidence that you may have been mis-sold we will calculate an estimated loss on your behalf and come back to you with our findings.
If we believe there is sufficient grounds to make a claim against your finance provider we can recommend your case be passed across to one of our panel of expert law firms, as these cases can require court litigation they will help guide you through the process on a No-Win, No-Fee Basis.
Yes, you can claim for any PCP or HP agreements you've had in the past ten years.
An FCA investigation revealed that the average customer on a £10,000 PCP agreement over four years has been overcharged by more than £1,100.
The amount you get back if you were mis-sold depends on: the the amount you were paying, the length of the contract, and also the APR charged within the agreement.
Yes, you can.
It’s fair to say that the UK has a passion for cars. A desire to own the latest model leads many people to take out car finance deals. These packages (particularly Personal Contract Plans, or PCPs for short) are usually designed to convince the driver that they’re getting a great deal – particularly when compared to hire-purchase packages. The problem is, on many occasions they were mis-sold to the people that agreed to them because their suitability wasn’t properly assessed, or the obligations and risks not properly explained.
Some examples of circumstances where you might have been mis-sold a car finance package include:
- The salesperson didn’t properly explain the finance deal to you.
- You weren’t presented with a range of options.
- It wasn’t made clear who is financially responsible for repairs to the vehicle.
- The dealership didn’t outline who actually owns the vehicle (in some cases, this is a third-party hire purchase business, not the car dealership).
- The salesperson failed to outline the interest charges properly.
- You were not informed of undisclosed commissions.
Although car finance mis-selling is a relatively new scandal, our team understands the marketplace well and is ready start the process for you today. Customer care is at the heart of what we do, and to date, we’ve successfully helped our clients get back millions in compensation for mis-sold financial products.
If you’ve taken out a car finance package simply click one of the "Start Claim" links on this page to send us the details of your finance agreement. After running through your situation, we’ll ascertain whether or not you’re in a position to make a claim.
You are under no obligation to use our service to make a claim for financial compensation with regards to your car finance agreement(s). You may make a claim yourself for free against the person you wish to complain about or you can present your claim for free to the Financial Ombudsman Service.
We do not ask for any upfront fees and unless your claim is successful there will be no charge. If your claim is successful our panel solicitors will deduct 40% + VAT from your awarded compensation. Your solicitor will expressly discuss the proposed deduction from your compensation award and will confirm this in your written agreement. For example and by way of illustration only:
Please note: If you cancel after 14 days and we have already submitted your claim, and an offer of compensation is subsequently made, our panel solicitor will charge their full fee as per their T&Cs.
If your claim is successful, then you’ll receive compensation and can spend it however you choose. You’ll need to pay your solicitor’s success fee which is an agreed percentage (40% + VAT) between you and your solicitor. The panel solicitor will expressly discuss this with you, agree it and confirm it in a written agreement (Conditional Fee Agreement) at the start of your case so you know what you will have to pay.
To ensure your claim is completely risk free your solicitor will ensure ATE (after the event) insurance is put in place which is designed to cover legal fees, including opposition legal costs should your claim for any reason be unsuccessful. The ATE also covers other costs and expenses paid out on your behalf including expert reports, barristers’ fees and court fees. ATE provides an extra layer of protection against costs and includes those instances where it is necessary to abandon your case part way through where the chances of winning your claim become far lower than first thought.
The cost of ATE insurance policy only becomes due if your claim is successful, the fee for which is included within the solicitors agreed fee at the start of your case.
If you have taken out a PCP policy within the last 10 years, it’s likely you may have a case for a mis-sold PCP agreement.
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